Frequently Asked Question
Your Questions, Answered Right Here
How do I install and activate a theme or plugin purchased from your marketplace?
Easily install and activate your theme or plugin by following our step-by-step guide provided after purchase in your account’s download section.
What support options are available if I encounter issues with a theme or plugin?
We offer dedicated customer support via email and live chat. Our team can assist with installation, setup, and troubleshooting any technical issues.
Can I use the themes or plugins on multiple websites?
Our products are licensed for single-site use, but multi-site licenses are available. Contact us for pricing on extended licenses.
Do you offer refunds if a theme or plugin doesn’t work as expected?
Yes, we have a 14-day refund policy for issues unresolved by our support team. See our refund policy for details and eligibility requirements.
How often are themes and plugins updated for compatibility with the latest WordPress version?
We regularly update all products to ensure compatibility with the latest WordPress versions and security standards, keeping your website safe and functional.
